Support

Your Dedicated IT Support Hub

Reliable remote IT support UK-wide and fast onsite IT support North West businesses can depend on – delivered by a people-first team who keep your systems running.

Join 1,000+ companies who’ve reached us.

Comprehensive IT Support Services for Your Business

For more than 28 years, Pulsar has delivered trusted IT support services to SMEs and large multi-site organisations. As a family-run business with Dell-trained engineers, we provide responsive, human-centred support that keeps your systems stable, secure and performing at their best.

Your “On Call” IT Department

We make it simple to access the help you need. Our support team understands your environment and applies best practices consistently across your systems.

Call Support

01204 794 333

Email Support

[email protected]

Open a Ticket

Track progress and updates

Start a Remote Session

Secure remote access for fast fixes

Escalation Routes

Clear pathways for urgent or complex issues

Proactive Monitoring

Issues identified and resolved before they impact your business

Our support team is ready to assist you quick, secure, and hassle-free.

Remote IT Support UK-Wide

Our nationwide remote IT support UK service resolves most issues quickly and securely, keeping your team productive wherever they work.

Fast response times

Secure remote access

Most issues resolved remotely

Clear, friendly communication

Onsite IT Support In The North West

If a problem can’t be fixed remotely, our engineers will attend your site at no extra charge. With coverage across the region, we provide dependable onsite IT support North West businesses trust.

Onsite attendance included if remote fixes fail

Engineers available across the North West

Ideal for SMEs and enterprise IT teams

Replacement hardware costs excluded

System Management Capabilities

Our managed IT services include full system management, monitoring and protection for your entire IT environment.

Network Management And Monitoring

Network Management And Monitoring

Network diagnosis

Patch management

Security monitoring

Disaster Recovery & Backups

Disaster Recovery & Backups

Backup strategy planning

Business continuity support

Server & device backup

256-bit AES encrypted backups

Device & Platform Support

Device & Platform Support

Microsoft Windows

Apple macOS

Mixed device environments

Cloud & Licensing

Cloud & Licensing

CSP licensing

Cloud optimisation

Secure hosting

Consultation And Project Services

Our specialist consultancy team supports businesses with strategic improvements, migrations and deployment work. Whether you need technical consultation, cloud expertise, or structured project services, we’re here to help.

IT infrastructure improvement consultatio

Cloud migrations

Email migration (Office 365, Google Workspace)

Deployment projects (AutoPilot, Intune, imaging

Strategic IT planning

Claim Your Free IT Audit

Gain clarity and confidence with a no-obligation IT audit. We assess your systems, identify risks and provide clear recommendations to strengthen your IT environment.

Full system review

Risk identification

Actionable recommendations

No obligation

Additional IT Support Services

Alongside our core IT support services, we offer a range of complementary solutions to keep your infrastructure performing at its best.

Hardware supply (Dell stockist)

Repairs (subject to availability)

Upgrades

Imaging & deployment services.

Meet Your Support Team

Behind every ticket, call and project is a dedicated team of engineers who genuinely care about keeping your business running.

Danny Savage

CEO/Chairman

Jon Barrow

Technical Director

Theo Savage

Sales Director

Lee More

Operations Director

Becca Stanley

Head of Procurement and Customer Services

James West

Project Manager

Ready To Strengthen Your IT Environment?

Get in touch for a quote today. Call us on 01204 794 333 or email us on [email protected]

Trusted Dell Partner Since 1998 – UK’s Largest Stockist

As one of the UK’s first authorised Dell resellers, we have grown alongside our clients, adapting to meet the fast-changing needs of the IT industry.

Our Technology Partners

As one of the UK’s first authorised Dell resellers, we have grown alongside our clients, adapting to meet the fast-changing needs of the IT industry.

Your Next Dell Upgrade is Just One Click Away

Whether you need a single device or a full-scale IT refresh, Pulsar delivers certified Dell hardware, expert advice, and rapid UK-wide delivery.

What Our Clients Say

We’ve built lasting relationships with businesses across the UK by delivering dependable Dell solutions and responsive IT support.

Great Value & Seamless Delivery Experience

Recently purchased a desktop from Pulsar - they gave me several great priced options and I went ahead and purchased one.... Read more

C

Cordelia Rampley Customer

Outstanding Service & Expert Guidance

Outstanding customer service. Thank you Theo for making the laptop hunt not only easy but enjoyable. I was not sure on t... Read more

M

Max Steinberg Customer

Competent & Professional Support Team

Having dealt with the support team at Pulsar the company appears to be competent and professional

J

Josh Dooley Customer

Dell deliveries, always on time

Great company, Best quality service provider

O

Owen Dale Customer

Talk to our experts today and discover how Pulsar can transform your IT.

Just send us your contact email and we will contact you.