Privacy Policy
Pulsar’s Commitment to Privacy
Pulsar is fully committed to upholding its Privacy Policy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.pulsarcomputing.com, use our services, or interact with us. Providing the company with your personal information is an act of trust; an act that is taken very seriously in the way that Pulsar operates. Please read this privacy policy carefully, if you do not agree with the terms of this privacy policy, please do not access the site or services.
Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us.
- Payment Information: When you make a purchase or use our services, we may collect your payment details, including credit card information or other financial data necessary to complete your transactions.
- Usage Data: We may collect information about your interactions with our website or services, including your IP address, browser type, operating system, device information, DNS hosting, O365 details and browsing behaviour.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your interactions with our website, such as pages viewed and links clicked.
How We Use Your Information
We use your information for various purposes, including:
- To Provide and Improve Our Services: We use your information to fulfil your orders, provide customer service, and improve the functionality and performance of our website and services. Management of your account held with Pulsar.
- Communication: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to our services.
- Payment Processing: We use payment information to process transactions and manage your billing.
- Assist our selected partners and third parties with the services they provide to you and us
- Compliance and Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this privacy policy. We may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and marketing agencies.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
Data Security
Data security is our upmost priority. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may have the right to request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information under certain circumstances.
- Objection and Restriction: You may have the right to object to or request the restriction of certain processing activities.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [email protected] or [email protected].
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website. Cookies may be used to gather statistical information that will assist in understanding what users find interesting and useful throughout the Pulsar Website. These cookies are a small piece of data, identifying you only by random number (e.g. #15678). No personal information can be identified about the user through cookies. This numerical data is sent to your browser from a Web server and then stored onto your computer’s hard drive. Through modification of browser preferences, a user can elect to accept all cookies, receive notification when a cookie is set or decline all cookies.
Type of Information Collected
When visiting the Pulsar Website, general information that will not personally identify you may be collected. Types of information include data about pages visited, duration of page view, location previous to accessing the Pulsar Client Web site, navigational habits of users along with details on browser (including Internet Protocol ‘IP’ addresses or browser configurations) and operating systems. This information alone will not identify an individual. Instead, it provides statistics that are used to analyse and improve Pulsar Client Websites.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
GDPR
As of the 25th May 2018 GDPR (General data protection regulation) became legislation. This affected every business, particularly, ones in which store personal data of customer or individuals. Fines for non-GDPR compliance can be up to 4% of global annual turnover or 20 million euros, whichever is greater.
Personally Identifiable Information
Personally identifiable information is defined as any personal information that could identify you such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address. Generally, when you visit the Pulsar Website, you are not required to disclose who you are or reveal any personally identifiable information. Since Pulsar takes your privacy seriously, no personally identifiable information will be collected unless it is voluntarily provided.
Who will use and process your information?
The Data Processors at Pulsar Computing are competent in how to correctly and safely handle your information in accordance with the General Data Protection Regulation (GDPR). The Data Protection Officer is responsible for overseeing this process to protect the integrity of your personal information.
Pulsar Computing are fully GDPR compliant. We do not collect or share any information with any third parties in or outside the EU. No information on the website is stored. Enquiries sent from the website are sent to an encrypted mailbox.
Contact information is processed accordingly in compliance with the GDPR legislation.
Changes to the Privacy Policy
This document was updated on the 1st July 2024 by the Data protection officers. We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
For any enquiries or complaints, please contact the Date Protection Officers below:
Jon Barrow or Lee More
Contact: 01204 794 333
Email: [email protected] or [email protected]
Address: Pulsar Computing Ltd, Unit D3, Europa Trading Estate, Stoneclough Road, Radcliffe, M26 1GG